Bay Dental: Shahin Mahallati, DDS in Santa Ana, California

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• John Rivera

  Posted May, 01 2019

  This review of Dr. Mahallati’s practice and the staff at Bay Dental has been long overdue. My family and I have been regular patients at Bay dental for years and are planning to remain so! Personally, I’ve been through a wide range of dental services from extractions to clear correct (Invisalign), and everything in between, and have been completely satisfied with the treatment experience of each service. Granted, I haven’t been the best patient in terms of loosing things and breaking things, but Dr. Mahalati and staff will gladly remedy the issue—even by getting a same-day appointment if needed. The operations of bay dental are second to none. From the admisinstration at the front desk, to the dental staff, the patient experience is really streamlined and effortless. Bless Dr. Mahalallati and Bay Dental staff for keeping my Oral health in excellent shape.
• Moody Sabet

  Posted Feb, 10 2019

  Many dentists don't accept HMO insurance. And those that do are typically unorganized, perform poor quality work and constantly incorrectly over-charge because they don't know the specifics of your insurance. Even worse is when you complain about the billing, then they typically refuse to reverse any charges or contact your insurance company. On top of that, the dentist(s) in the office is typically running around in circles, and either doesn’t have enough time to explain the finer details to patient, or are simply very stressed and rude. Thankfully...Dr. Mahallati and Bay Dental are the complete opposite! They accept HMO insurance. Their entire staff are very friendly and professional. They are very organized and competent at correctly billing, and if you do have a billing question they are very friendly and will contact the insurance company directly to resolve any questions. To top it off, Dr. Mahallati is very friendly with the patients, and unlike many other dentists, will take the time to explain things in depth, and listen carefully to what you are asking him without rushing you into a procedure or purchase. It is EXTREMELY difficult to find a good, honest dentist these days, especially one that accepts HMO insurance. So I feel extremely lucky to have found Bay Dental and Dr. Mahallati...I HIGHLY, HIGHLY recommend them to everyone!!!!

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